About Clock
Clock is a custom software development company established in 1997, which develops proprietary software for its clients using AI and API integrations. It typically supports three to four projects per year in industries ranging from publishing to automotive and entertainment to video games. Its clients include The Times, Telegraph and Riot Games.
Specialist R&D support
Clock had been claiming R&D tax relief for several years and had become aware of the increased compliance environment for R&D claims. It wanted to ensure that Clock’s claims approach was as thorough and robust as possible and appointed ForrestBrown to support its future claims and manage risk.
“Our experience of working with ForrestBrown has been extremely positive. They’re the perfect orchestrator of the process. They guided us through it, ensured that we understood it and reviewed our projects to identify the information needed for the claim.”
Enquiry support
Having submitted claims for the 2023 and 2024 year ends, HMRC opened a random enquiry into its two claims. ForrestBrown worked with Clock to explain the process, took on the correspondence with HMRC and supported it throughout the three-month enquiry.
“ForrestBrown swiftly assembled an experienced team of specialists to deal with our enquiry and identified the information needed by HMRC. We were delighted to receive a letter and funding from HMRC three months later confirming that the enquiry had been closed with no adjustment. We’re very happy with the way that ForrestBrown has handled it from start to finish.”
Future R&D claims
Following closure of its 2023 and 2024 claims, Clock is looking ahead to its 2025 claim with confidence.
“Having had the two enquiries settled quickly, we feel more confident with our future claims. Thanks to ForrestBrown, we have thorough documentation for the claims prepared by them and we know that the documentation moving forward will be thorough too. Rather than feeling daunted by the process, I feel confident.”
Final reflection
“ForrestBrown has provided a level of experience and knowledge that has made the claims process straightforward. We thought we knew how to prepare R&D claims, but ForrestBrown’s experience has elevated our process to a new level, mitigating risk and creating efficiencies.”
Patrick Mulford, CEO